Use this page for support, billing, report, or account questions related to Free BaZi. Public contact channels are provided for non-emergency communication only.
The primary public support channel is email. We also provide WeChat and Discord contact options through QR codes when those channels are available for follow-up.
Please avoid sending highly sensitive personal, medical, legal, or financial documents through these channels unless they are strictly necessary for a support issue.
To help us respond faster, include the email address tied to your account, the relevant order or report ID when available, and a short description of the issue you are seeing.
If the issue relates to a chart or report, describe the exact page, product, or action involved instead of sending only a broad complaint.
For account, payment, report, or content support.
contact@free-bazi.comFree BaZi is not an emergency service. Do not use this contact page for urgent medical, legal, financial, or mental health issues.
No. Free BaZi is not an emergency or crisis-response service. Urgent medical, legal, financial, or mental health matters should be directed to appropriate professionals or local emergency resources.
Yes. This page can be used for payment follow-up, billing clarification, checkout problems, report delivery issues, and related order questions.
General questions are fine, but when a dedicated human reading product or workflow exists, the official request should still be submitted through the site checkout or account flow.